Market Value Solutions Group
Effective Date: February 4, 2026
Last Updated: February 4, 2026
1. INTRODUCTION
Market Value Solutions Group (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including but not limited to:
Identity Information:
- Full name
- Date of birth
- Government-issued identification (when required for transactions)
Contact Information:
- Email address
- Phone number(s)
- Mailing address
- Physical address
Account Information:
- Username and password
- Account preferences and settings
Financial Information:
- Payment card details
- Bank account information
- Billing address
- Transaction history
Real Estate Information:
- Property addresses and details
- Property ownership information
- Investment preferences
- Transaction history
Communication Information:
- Messages sent through our platform
- SMS/text message history
- Call recordings (with proper disclosure)
- Email correspondence
Professional Information:
- Business name
- Professional licenses
- Business address
2.2 Information Collected Automatically
When you access our Services, we may automatically collect certain information, including:
Device Information:
- Device type and model
- Operating system and version
- Unique device identifiers
- Browser type and version
Usage Information:
- Pages visited and features used
- Time spent on pages
- Click patterns and navigation paths
- Search queries within our Services
Location Information:
- IP address
- Geolocation data (with your consent)
- Time zone
Technical Information:
- Log files
- Cookies and similar tracking technologies
- Pixel tags and web beacons
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Business partners and affiliates
- Marketing partners
- Social media platforms (if you connect your account)
- Public databases and data aggregators
- Real estate data providers (MLS, property records, etc.)
- Credit reporting agencies (with your consent)
3. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
3.1 Service Delivery
- Providing, operating, and maintaining our Services
- Processing transactions and sending related information
- Managing your account and preferences
- Responding to your inquiries and requests
- Providing customer support
3.2 Communication
- Sending administrative messages and updates
- Delivering marketing and promotional communications (with your consent)
- Sending SMS/text messages for service notifications
- Conducting automated outreach campaigns (with proper consent)
3.3 Improvement and Development
- Analyzing usage patterns to improve our Services
- Developing new features and functionality
- Conducting research and analytics
- Testing and troubleshooting
3.4 Personalization
- Customizing your experience
- Providing personalized recommendations
- Tailoring content and advertisements
3.5 Security and Compliance
- Detecting and preventing fraud
- Protecting against unauthorized access
- Enforcing our Terms and Conditions
- Complying with legal obligations
3.6 Marketing and Advertising
- Delivering targeted advertisements
- Measuring advertising effectiveness
- Conducting email marketing campaigns
- Retargeting through third-party platforms
4. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, including:
- Payment processors
- Cloud hosting providers
- Email and SMS service providers (e.g., RingCentral)
- CRM platforms (e.g., Monday.com)
- Analytics providers
- Marketing and advertising partners
- Customer support services
4.2 Business Partners
We may share information with business partners for joint marketing initiatives, co-branded services, or other collaborative efforts.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- Court orders and subpoenas
- Government investigations
- Law enforcement requests
- Regulatory compliance
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
4.6 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 Types of Cookies We Use
Essential Cookies: Required for the operation of our Services and cannot be disabled.
Performance Cookies: Help us understand how visitors interact with our Services by collecting anonymous information.
Functional Cookies: Enable enhanced functionality and personalization.
Targeting/Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.
5.2 Your Cookie Choices
Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Services.
5.3 Do Not Track
Some browsers offer a “Do Not Track” feature. Our Services do not currently respond to Do Not Track signals.
6. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Business operational needs
- Your preferences and requests
After the retention period expires, we will securely delete or anonymize your information.
7. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure socket layer (SSL) technology
- Firewalls and intrusion detection systems
- Access controls and authentication measures
- Regular security assessments and audits
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. YOUR PRIVACY RIGHTS
8.1 General Rights
Depending on your location, you may have the following rights:
Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete information.
Right to Deletion: Request deletion of your personal information, subject to certain exceptions.
Right to Restrict Processing: Request that we limit how we use your information.
Right to Data Portability: Request your information in a structured, commonly used format.
Right to Object: Object to certain processing of your information.
Right to Withdraw Consent: Withdraw consent where processing is based on consent.
8.2 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of collection, the purposes for collection, and the categories of third parties with whom we share information.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You may opt out of the sale or sharing of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Shine the Light: California residents may request information about disclosure of personal information to third parties for direct marketing purposes.
To exercise your rights, please contact us using the information provided in Section 14.
8.3 Nevada Residents
Nevada residents may opt out of the sale of personal information by contacting us at the information provided in Section 14.
8.4 European Economic Area (EEA) Residents (GDPR)
If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making
You also have the right to lodge a complaint with your local data protection authority.
9. COMMUNICATIONS AND OPT-OUT
9.1 Marketing Communications
You may opt out of receiving marketing communications from us by:
- Clicking the “unsubscribe” link in any marketing email
- Replying “STOP” to any marketing text message
- Contacting us directly
- Adjusting your account preferences
9.2 Transactional Communications
You cannot opt out of transactional communications related to your account or services you have requested.
9.3 SMS/Text Message Terms
By opting into SMS communications from Market Value Solutions Group, you agree to the following:
- Message Types: You may receive SMS messages related to real estate inquiries, property offers, appointment reminders, account notifications, and promotional messages.
- Message Frequency: Message frequency varies based on your interactions with us.
- Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details.
- Opt-Out: Reply STOP to any message to opt out at any time.
- Help: Reply HELP for assistance or visit https://www.marketvaluesolutionsgroup.com.
- Privacy: See our full Privacy Policy at https://marketvaluesolutionsgroup.com/privacy-policy/.
- Terms: See our Terms of Service at https://marketvaluesolutionsgroup.com/terms/.
9.4 Telephone Calls
If you wish to be placed on our internal do-not-call list, please contact us using the information in Section 14.
10. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
11. CHILDREN’S PRIVACY
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
12. INTERNATIONAL DATA TRANSFERS
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using our Services, you consent to such transfers.
For EEA residents, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Sending you an email notification (if we have your email address)
- Displaying a prominent notice on our Services
Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Market Value Solutions Group
Privacy Inquiries:
Email: Office@marketvaluesolutionsgroup.com
Phone: (888) 533-4531
Mailing Address: 5830 E 2nd St, Ste 7000 #28455, Casper, Wyoming 82609 US
For California residents (CCPA requests):
Email: Office@marketvaluesolutionsgroup.com
For data subject requests (GDPR):
Email: Office@marketvaluesolutionsgroup.com
15. ADDITIONAL DISCLOSURES
15.1 Categories of Personal Information Collected (CCPA)
In the preceding 12 months, we have collected the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone, IP address | Yes |
| Personal Information (CA Civil Code) | Name, address, phone, financial info | Yes |
| Protected Classifications | Age, gender (if provided) | Limited |
| Commercial Information | Transaction history, purchase records | Yes |
| Internet/Network Activity | Browsing history, search history | Yes |
| Geolocation Data | IP-based location | Yes |
| Professional Information | Business name, licenses | Yes |
| Inferences | Preferences, characteristics | Yes |
| Sensitive Personal Information | Account credentials | Yes |
15.2 Sources of Personal Information
- Directly from you
- Automatically through your use of our Services
- Third-party partners and data providers
- Public records and databases
15.3 Business Purposes for Collection
- Providing and improving our Services
- Processing transactions
- Marketing and advertising
- Security and fraud prevention
- Legal compliance
15.4 Categories of Third Parties with Whom We Share Information
- Service providers
- Business partners
- Advertising networks
- Analytics providers
- Legal and regulatory authorities
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.